Customers using CRM services as small business management software solution, need customizations and automation additional to the services provided by the on line CRM.
salesforce.com is one of the most popular on line CRM service providers and it has 72,500 customers and over 2,100,000 subscribers as of January 2009. Salesforce has its own development platform for building software as a service (SaaS) applications on top of it. This platform is called Apex. To create new application you need a developer with the knowledge of Apex.
No comments:
Post a Comment